Microsoft Dynamics for Customer Service

Your customers won’t always come to you. That’s why your sales reps need a CRM solution that they can use on the go. At Sulli Digital, we know finding the right solution can be tough, so we’re here to facilitate your search.

With Microsoft Dynamics 365, you can extend service to the field when there is a need for onsite help and capture and display big data insights in a way your people can consume and act on the data.

With Microsoft solutions, your team has more power to deliver personalized customer service than ever before. Contact us to find out how we can help.

Day in the life–Financial services

As a financial services professional, your day is likely packed with many tasks; checking your email probably consumes a lot of your day. At Sulli Digital, we know that you could be saving valuable time in your day by maximizing the potential of your email provider.

Microsoft business-class email and calendaring products help you stay on top of what matters with a clear, unified view of your email, calendar, and contacts.

With Microsoft, stay connected wherever you are. Let us help you integrate this amazing solution, so you can free up time in your day. Contact us for more information.

Security – common mistakes

“43% of cyberattacks target small businesses.” Just because your business is small doesn’t mean it is insignificant to potential cybercriminals. In fact, many hackers specifically target small businesses because they often make simple security mistakes that are easy to exploit.

The time to act is now! Use this graphic as your starting point to proactively identify and address common security problems.

At Sulli Digital, we know you didn’t start your business because you were an expert in security. Let us help you keep your data safe so you can stay focused on what you do best. Contact us to learn more!

Why Cloud (By Default) Gives You Security You Couldn’t Afford Otherwise

Without dedicated 24/7 professionals and support, fast backup tools and easy-to-use collaboration solutions, your IT infrastructure could probably benefit by moving to the cloud. Sulli Digital knows that journey can be tough, that’s why we’re here to help.

With a complete, intelligent solution, including Office 365, Windows 10, Enterprise Mobility + Security, and Azure, everyone in your organization is empowered to be creative and work together, securely.

The future of your digital business depends on getting your IT right. Contact us today for our plan to help you along your journey to the cloud.

Technology Trends That Will Radically Change The Face Of Customer Care

Lack of knowledge among representatives is one of the biggest pains for customers. That’s an issue we can help with. Sulli Digital is here to aid you in gathering the right set of tools to enable your representatives’ need to provide great customer service.

With Microsoft Dynamics 365, log and access customer history so you can immediately tailor your approach, and facilitate customer needs quickly. With the tools to customize individual customer service experiences your organization can reap the rewards of increased customer satisfaction.

Contact us today to find out how we can help.

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How The Compliance Function Is Evolving In 2018 — Five Key Findings

The security and compliance landscape is ever changing. Therefore, it is more important than ever to ensure your organization is protected against the threats of today and prepared to handle the challenges of tomorrow.

With the cohesive structure of Microsoft 365, you can rest easy knowing that you have the right tools in place across your organization to adapt quickly to industry shifts.

It’s never too early to start looking ahead. Contact us to learn more about increasing the efficiency and effectiveness of your security and compliance functions.

Customer story: TransBlue

Running back and forth between jobsites can eat up time and resources, especially for a small business. TransBlue was still running their business the old-fashioned way when they updated their business infrastructure. Sulli Digital can help you update too.

TransBlue now uses Microsoft 365. The mobility enables them to cut out drives to the job that used to eat up an entire day. Now with Skype, they can see the site in real time and upload pictures to Teams for anyone working on the project, anywhere.

The shift to the cloud brought agility to TransBlue. Contact Sulli Digital to find out how we can help you integrate Microsoft 365 today.

Customer story: Providence St. Joseph Health

How does your business engage customers? Chances are, like many businesses, your system could use a little improving. At Providence St. Joseph, they must facilitate patient needs quickly and that means having instant access to patient history. Your team needs the tools to do the same and Sulli Digital knows how to help.

Microsoft Dynamics 365 is a powerful CRM tool that your organization can employ to streamline the information flow from customer to employee.

Contact us to find out how we can help you integrate a suite of Microsoft services to help drive your customer experience to new heights.

Customer Story: Marshall Public Schools

When implementing technology in schools, there is always a push and pull between security and freedom. Too much security and the technology will lose its usefulness to students and teachers. On the other hand, allowing students to access and download anything they want can pose significant security risks.

Using Windows 10 in S Mode, Marshall School District is able to strike the ideal balance between fostering creativity and collaboration in their students while ensuring each device is always kept secure. Students can graduate with a skillset that will allow them to excel in college and beyond.